Important: This privacy policy explains how your information is handled when you use the xbet1 website. Continued use of the site constitutes your acceptance of this policy.
Xbet1 (Website: xbet1.win) an online betting and gaming platform built specifically to serve users in Bangladesh. We believe your privacy is a fundamental right, not a privilege. That's why our privacy policy is built on complete transparency — so you know exactly what information we collect and why.
This privacy policy applies to all members, visitors, and anyone using the xbet1 mobile app or website. By using our services, you confirm that you have read and understood all the terms of this policy.
We collect certain essential information when you register and use our services. Without this information, we cannot provide a safe and seamless experience. What we collect:
- Identity Information: Full name, date of birth, national ID number (for verification purposes).
- Contact Information: Mobile number and email address (if applicable).
- Account Information: Username, password (encrypted), and transaction history.
- Payment Information: Mobile Banking, Nagad, or Rocket number; transaction amount and time.
- Device & Technical Information: IP address, browser type, operating system, device ID.
- Usage Information: Pages you visited on the site, how long you stayed, and which games you played.
- Location Data: Approximate geographic location (IP-based, not direct GPS).
Please note: We never collect unnecessary or excessive data. Every piece of information we hold has a clear and specific purpose.
Collected data is used only for specific purposes. xbet1 never sells your information or shares it with third parties without authorization. Here is how we use your data:
- To complete the account creation and verification process.
- To securely process deposit and withdrawal transactions.
- To detect and prevent fraud, money laundering, and misuse.
- To keep your account secure and alert you to any suspicious login activity.
- To provide customer support and resolve complaints.
- To meet legal obligations and comply with regulatory requirements.
- To improve service quality and introduce new features.
- To send relevant promotions and bonus offers (with your consent only).
| Type of Information |
Purpose of Use |
Retention Period |
| Identity Information |
KYC Verification |
5 years after account closure |
| Transaction History |
Financial Record Retention |
7 Years (as required by law) |
| Device Information |
Security Verification |
90 Days |
| Usage Logs |
Service Improvement |
1 Year |
| Marketing Preferences |
Sending Promotions |
Until Consent Is Withdrawn |
Xbet1 never sells your data. However, limited information may be shared with trusted third parties in specific circumstances:
- Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket — used solely to process transactions.
- Legal Authorities: We may be required to disclose information under a valid court order or government directive.
- Security Partners: Specialized fraud detection agencies — only the minimum necessary data is shared.
- Technology Service Providers: Hosting, database, and infrastructure services — subject to contractual confidentiality terms.
Rest assured: xbet1 has strict data protection agreements in place with all third-party partners. They are not permitted to use your information for any purpose of their own.
Xbet1 uses a multi-layered security framework to keep your data safe — covering both technical and administrative measures:
- 256-bit SSL/TLS Encryption: All data transfers take place over fully encrypted channels.
- Encrypted Password Storage: Passwords are never stored in plain text — only encrypted hashes are retained.
- Two-Factor Authentication (2FA): An extra layer of security for logins and large withdrawals.
- Regular Security Audits: Periodic security assessments conducted by third parties.
- Access Controls: Strict role-based access control — only authorized staff can view your data.
- Backup & Recovery: Regular backups and an active disaster recovery plan are in place.
In the event of a data breach: In the event of a data security incident, xbet1 will notify affected members within 72 hours and take all necessary action.
Xbet1's website and app use cookies and similar technologies to enhance your browsing experience. The types of cookies we use:
- Essential Cookies: Required to maintain login sessions and keep the site functioning properly. These cannot be disabled.
- Performance Cookies: Used to monitor page load times, track errors, and measure service quality.
- Functionality Cookies: To remember your language preference, time zone, and personal settings.
- Analytics Cookies: To understand which pages are visited most and how users navigate the site.
Most cookies can be managed or deleted through your browser settings. However, disabling essential cookies may cause some features to not work properly.
As an xbet1 user, you have full control over your own data. We guarantee the following rights:
- Right to Access: You have the right to know what information we hold about you.
- Right to Rectification: You can request a correction if any of your information is inaccurate.
- Right to Erasure: You may request deletion of your data after account closure, subject to applicable conditions.
- Right to Data Portability: You can request an export of your data in a readable format.
- Right to Object: You may object to marketing communications or specific types of data processing at any time.
- Right to Withdraw Consent: You can withdraw your marketing consent at any time.
To exercise any of these rights, contact our support team: [email protected]
Xbet1 is strictly for users aged 18 and above. We never collect or store data from minors under any circumstances. If a minor is found to have registered an account, it will be closed immediately upon detection and all associated data will be permanently deleted.
Parents are advised to use parental control software to manage and monitor their children's internet activity.
Xbet1 may update this privacy policy at any time. For significant changes, we will:
- We will update the date on this page to reflect the change.
- Registered members will be notified via mobile or in-app notification.
- A notice banner will be displayed on the site when significant changes are made.
Make a habit of checking this page regularly — especially after major updates.
For any questions, complaints, or data-related requests regarding our Privacy Policy, please contact us directly:
- Email: [email protected]
- Live Chat: Chat button in the bottom-right corner of the website — available 24/7
- Average response time: Within 2 Minutes
For more general questions, visit our FAQ page View.